Custom Request
Custom Request
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Please do not purchase this listing until our support staff has advised you to do so.
If you have any questions or doubts, feel free to contact us
Shipping & Returns
Shipping & Returns
All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!
The time frame for order delivery is divided into two parts:
ARTWORK CREATION TIME
Expect your portrait ready to preview and approve in 3 - 4 days. We'll start printing within 24 hours of receiving your approval!
SHIPPING TIME
- PRINTS / MUGS / CASES
US: 5 - 7 business days
UK/Australia/NZ: 5 - 10 business days
Rest of the world: 10 - 15 business days
- CANVAS
US: 5 - 7 business days
UK/Australia/NZ: 7 - 10 business days
Rest of the world: 12 - 20 business days
- ALL OTHER PRODUCTS
US: 12 - 20 business days
UK/Australia/NZ: 12 - 20 business days
Rest of the world: 15 - 20 business days
If you're ordering for Christmas order before November 25 just to be safe. We do not provide guaranted delivery dates because once the artwork is complete it is subject to how soon you approve the proof and how many revisions you require.
INCORRECT ADDRESS
Make sure you provide the correct address at checkout because:
- If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.
- We are not responsible if your order gets delivered to the wrong address or returned to sender (as all of the items would be donated right after they come back to our warehouse)
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Poodled.co and if you have any questions, please don't hesitate to contact us via: support@poodled.co
Photo Guide
Photo Guide
- Take a photo or choose a photo from your phone that is taken in daylight or in a well lit setting.
- Use a decent camera to ensure the photo quality is good.
- Please ensure that the faces are visible properly.
- Please make sure that the subject is looking at the camera or is at least facing the camera at eye level.
- We understand that sometimes, you might not have a great picture of your loved ones or your pets. In such case, our talented artists will do their best to ensure to capture personality and expression from what you have provided.
For Pet Drawings
- Please note: collars, leashes, bows, hats, and other cute outfits will be drawn in your final portrait unless stated otherwise. You can leave any request in the 'comment' section.
NOTE
- Your artwork will be drawn based on the images provided at the time of purchase. If we have to re-draw your artwork again with the pictures provided later on, additional costs will incur.
About Us
At Poodled, we, James and Laura, bring a fun and creative touch to capturing the people and pets you love. With over a decade of experience and thousands of happy customers, we pour our passion and attention to detail into every unique cartoon and minimalist portrait we create.
Our artwork isn’t just a gift—it’s a celebration of special moments, designed to bring joy and lasting memories.
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Free Preview & Revisions
We’ll send you a preview for approval before printing. You can request changes at no extra cost, and nothing will be printed without your final go-ahead!
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Support Local
We source and print our products locally in the USA, UK, Canada, Australia, & Germany! We support local and ensure the waiting times are short!
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Satisfaction Guarantee
We committed to ensuring your complete satisfaction with your purchase. With over 15 years of drawing experience, we guarantee top-quality results!